corporate ping pong


the shift of blame or responsibility between two parties. often used with customer support where two companies shift the responsibility of -ssistance between each other to avoid the h-ssle of having to fix a monumental c-ck up.
retailer: thank you for contacting our customer support. unfortunately, we cannot help you with this issue, you must contact your credit card provider. is there anything else i can help you with today?

credit card provider: thank you for contacting our customer support. it appears the issue lies with the retailer. please contact them for -ssistance. is there anything else i can help you with today?

customer: stop playing corporate ping pong and help me sort this out!

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