provisioning


1. an umbrella term used in many telecom companies that covers the process of adding a new service or expanding an existing service.

2. a catchy term that clueless sales guys use to refer to the deployment of complicated services when talking with their even-more-clueless customers. engineers sometimes use this term will sales guys and customers as well, to avoid the confusion caused by explaining the technical nature of their work.
example 1

you: “i ordered this internet circuit three months ago; where the h-ll is it?”
internet service provider: “oh, it appears there was an error in the provisioning process and that circuit was dropped to alabama instead of new york.
you: “fffffffuuuuuuuuuuuu…”

example 2

customer: “when is our internets and servers and things going to be up and running?
sales douche: “well sir, our engineers are almost done provisioning these items for you. isn’t that right, engineer?”
engineer: “fml… yes, i will be ‘provisioning’ your entire it infrastructure by the end of the week, like our sales guy promised on my behalf.”
customer: “that word sounded fancy and not too technical! i feel better now.”
in telecommunications terms, provisioning means to provide telecommunications services to a user. this includes providing all necessary hardware, software, and wiring or transmission devices.
please be advised that provisioning of new services at dodgyisp inc. will be unavailable during christmas.

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