(IVR) A telecommunications system, prevelant with PBX and voice mail systems, that uses a prerecorded database of voice messages to present options to a user, typically over telephone lines. User input is retrieved via DTMF tone key presses.
When used in conjunction with voice mail, for example, these systems typically allow users to store, retrieve, and route messages, as well as interact with an underlying database server which may allow for automated transactions and data processing.
(15 Sept 1997)
noun the extent to which something is interactive; the extent to which a computer program and human being may have a dialog
[eyj] /eɪdʒ/ noun 1. the length of time during which a being or thing has existed; length of life or existence to the time spoken of or referred to: trees of unknown age; His age is 20 years. 2. a period of human life, measured by years from birth, usually marked by a certain stage […]
[in-ter-ey-juh n-see, in-] /ˌɪn tərˈeɪ dʒən si, ˈɪn-/ adjective 1. made up of, involving, or representing two or more government : interagency cooperation.
[in-ter-uh-lahyd] /ˌɪn tər əˈlaɪd/ adjective 1. between or among allied nations, especially the Allies of World War I.