Computer support companies and services specialize in troubleshooting and fixing a wide variety of primarily software-related personal computer issues and network connectivity problems as well as some hardware issues.
Also known as technical support, computer support can take the form of an on-site visit or remote help via telephone, e-mail, text or instant messaging, online chat or even remote desktop control.
Many larger companies have their own technical support departments, whereas smaller businesses and individuals typically turn to a computer support firm or the Internet when diagnosing and addressing computer-related issues.
- backup server
A server responsible for backing up and restoring files, folders, databases and hard drives on a network in order to prevent the loss of data in the event of a hard drive failure, user error, disaster or accident. In addition to numerous backup server products and services available from third-party vendors, Microsoft Windows Server operating […]
- computer repair
Computer repair companies specialize in troubleshooting, servicing and repairing a wide variety of hardware and software-related personal computer issues and computer network problems. Issues that typically require computer repair include failed hardware components, software bugs, driver incompatibilities, spyware and malware problems, network connectivity problems, operating system upgrades, and complete computer overhauls. When faced with the […]
- Mozilla Thunderbird
Mozilla Thunderbird is a cross-platform, open source e-mail client that competes with the likes of Microsoft Outlook and Eudora Mail. Mozilla Thunderbird originated as an offshoot of the Mozilla Firefox Web browser project and was developed by the same team until Mozilla Corporation released development to an independent organization in order to focus efforts on […]
- Apple Safari
Apple Safari is a Web browser available for the Macintosh and Windows operating systems as well as the iPhone, iPod Touch and iPad. Safari has been designed based on the premise that the most useful browser is one that “gets out of your way and lets you simply enjoy the Web.” At the heart of […]
- Disaster Recovery Plan (DRP)
Short for disaster recovery plan, DRP is a plan for business continuity in the event of a disaster that destroys part or all of a business’s resources, including IT equipment, data records and the physical space of an organization. Stages of a Disaster Recovery Plan The goal of a DRP is to resume normal computing […]