The project coordinator works across groups, aligning internal team members and external stakeholders. IT project coordinators may coordinate project phases and schedules, arrange support services, order supplies, and track progress. The coordinator typically reports to the project manager and serves as a department liaison to product developers and marketing executives.
IT project coordination brings together business administration expertise and a background in information technology. Most IT project coordinators get their start with a computer science degree or information technology certification. A bachelor’s degree in management information systems (MIS), for example, offers a combined business and technology education. Coordinators can advance into project management with Project Management Professional (PMP) certification or an MBA.
- Marketing Automation
Marketing automation is a component of customer relationship management (CRM) that uses software and applications, often SaaS or hosted applications, to automate marketing processes. The benefits to using automation is that is removes the time-consuming tasks associated with manual customer data management for list segmentation and campaign management. See customer relationship management (CRM).
- Partner Relationship Management
Abbreviated as PRM, partner relationship management is the term used to describe business strategies and processes used by a company to communicate with its channel partners. In many ways, PRM software and processes are similar to customer relationship management (CRM) as it enables the organization to automate channel partner business functions and gather real time […]
- Business Analytics
Abbreviated as BA, business analytics is the combination of skills, technologies, applications and processes used by organizations to gain insight in to their business based on data and statistics to drive business planning. Business analytics is used to evaluate organization-wide operations, and can be implemented in any department from sales to product development to customer […]
- customer experience
The phrase used to describe the relationship a customer has with a business. Customer experience refers to the total of all experiences the customer has with the business, based on all interactions and thoughts about the business. Customer experience is an integral part of customer relationship management (CRM), and it is important to businesses because […]
- Ecommerce Remarketing
In email and online marketing, remarketing or ecommerce remarketing refers to the techniques, strategies and often the automated email systems used by marketers and online merchants to follow up with website visitors who do not make a desired action on the Web site—usually it is when they abandon their shopping cart. Think of it like […]