predictive dialer
An auto dialer software program that will transfer an automated phone call to an operator or agent when the call is answered by a live person. The operator will see a display pop-up on their computer screen with information about the person they have called. Predictive dialers are widely used for customer support in call centers and telemarketing.
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- premaster
The final version of a disc image which is sent to a replication facility for manufacturing.
- premastering
The process used to create a master disc, also called a gold version, which is then duplicated for consumer distribution. Premastering usually refers to verifying the data and media on the disc, installing or loading the files to a hard drive or playing in a DVD player for film and video discs. This is the […]
- premium content
Web site content that is available for a fee. Premium content can include e-books, articles or content that is offered to readers on a subscription basis.
- presentation graphics
A type of business software that enables users to create highly stylized images for slide shows and reports. The software includes functions for creating various types of charts and graphs and for inserting text in a variety of fonts. Most systems enable you to import data from a spreadsheet application to create the charts and […]
- preview
)In word processing, previewing refers to formatting a document for the printer, but then displaying it on the display screen instead of printing it. Previewing allows you to see exactly how the document will appear when printed. If you have a WYSIWYG, previewing is unnecessary because the display screen always resembles the printed version. For […]