In CRM (customer relationship management) terminology, the phrase small business CRM is used to describe a lightweight CRM application that is designed to meet the needs of a small business.
Customer relationship management solutions provide you with the customer business data to help you provide services or products that your customers want, provide better customer service, cross-sell and up sell more effectively, close deals, retain current customers and understand who the customer is.
- small business phone system
A small business phone system comprises multiple telephones used in an interconnected fashion that allows for advanced telephony features such as call handling and transferring, conference calling, call metering and accounting, private and shared voice message boxes, and so on. A small office phone system can range from just a few telephones to a private […]
- smart card
A small electronic device about the size of a credit card that contains electronic memory, and possibly an embedded integrated circuit (IC). Smart cards containing an IC are sometimes called Integrated Circuit Cards (ICCs). Smart cards are used for a variety of purposes, including: Storing a patient’s medical records Storing digital cash Generating network IDs […]
- smart client
(smärt klī´&nt) (n.) An Internet-connected device that allows the user’s local applications to interact with server-based applications through the use of Web services. For example, a smart client running a word processing application can interface with a remote database over the Internet in order to collect data from the database to be used in the […]
- smart grid
A type of power grid that uses digital technology to deliver electricity to consumers. Using digital technology helps the grid to operate more efficiently and also helps consumers to save energy and costs while reliability of the grid is increased. Smart grids are considered to be “green technology” and are more environmentally friendly although often […]
- smart dust
Millimeter-scale self-contained microelectromechanical devices that include sensors, computational ability, bi-directional wireless communications technology and a power supply. As tiny as dust particles, smart dust motes can be spread throughout buildings or into the atmosphere to collect and monitor data. Smart dust devices have applications in everything from military to meteorological to medical fields.