resolve rate
the calculation in percentage of number of calls resolved at first point of contact.
da’s resolve rate is so low, ticket queries produce an “integer divide by zero” error
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- NFTG
an acronym meaning “no f-cks to give”. only for use when you simply cannot care anymore. wes- “hey man, how was the party last night” marc- “jailbait almost f-cked us over… nftg.” not feeling the grill! what the f-ck is that dude looking at? nftg guy, nftg.
- Scifi Whore
an actor or actress that appears in numerous science fiction shows and films. the ones you spot on the screen and think “didn’t i see thingy in wotsit?”. malachi throne is such a scifi wh-r-.
- Retardondo
a weird way of saying r-t-rd. used commonly in elementery schools located in texas because of its high number of mexicans. girl: ricky is such a r-t-rdondo!
- nigeration
the domination of culture by the black race. culture, society, gang, lifestyle, behavior, nigeration
- niggabaitin'
the act of smoking weed and random black people show up and try to hit that sh-t. yo dude look outside were straight n-gg-baitin’