Customer Satisfaction Campaign
term now used by automakers (toyota) in an attempt to dress-up what is actually yet another recall of their vehicles due to malfunctioning components caused by subpar manufacturing practices and ineffective quality -ssurance procedures.
prius owner: “omg toyota is awesome; they contacted me to partic-p-te in a customer satisfaction campaign. i am so happy to be a toyota owner! they take such good care of me!”
ford owner: “you are an idiot.”
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