A term commonly associated with printing which is used to measure paper thickness in thousandths of an inch.

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  • call

    (v.) To invoke a routine in a programming language. Calling a routine consists of specifying the routine name and, optionally, parameters. For example, the following is a function call in the C programming language: printf(“Hello”) The name of the function is printf and the parameter is “Hello.” This function call causes the computer to display […]

  • call agent

    See media gateway controller.

  • call center outsourcing

    A phrase used to describe the practice of seeking resources — or subcontracting — outside of an organizational structure for all or part of a call center function. An organization might outsource its call center because it is cheaper to contract a third-party than it would be to build its own in-house call center facility […]

  • call center suite

    A suite of software products that include multiple integrated components commonly used in a call center. The suite provides organizations with virtually everything needed to perform all call center operations within a single platform. Typically, a call center suite would include tools for telephone switch functionality, intelligent routing, automatic call distribution, interactive voice response (IVR), […]

  • call controller

    See media gateway controller.

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