Desktop virtualization, often called client virtualization, is a virtualization technology used to separate a computer desktop environment from the physical computer. Desktop virtualization is considered a type of client-server computing model because the “virtualized” desktop is stored on a centralized, or remote, server and not the physical machine being virtualized.
Desktop virtualization “virtualizes desktop computers” and these virtual desktop environments are “served” to users on the network. You interact with a virtual desktop in the same way you would use a physical desktop. Another benefit of desktop virtualization is that is lets you remotely log in to access your desktop from any location.
VDI (Virtual Desktop Infrastructure — or Interface) is a popular method of desktop virtualization. This type of desktop virtualization uses the server computing model, as the desktop virtualization in this scenario is enabled through hardware and software. VDI hosts the desktop environment in a virtual machine (VM) that runs on a centralized or remote server.
- inbound CRM (Customer Relationship Management)
Inbound CRM (customer relationship management) is the term used to describe customer experience when the customer initiates the contact with the business. The contact can be initiated through any means of communication, including an inbound call center or via the business’ online website. Often, inbound CRM is a part of the sales or customer support […]
- Computer Network Technician
A Computer Network Technician is an information technology professional engaged in various businesses to build and troubleshoot computer networks. These individuals focus on setup, repair, and troubleshooting of both hardware and software products that are incorporated in a business’s operations.
- Client Support Manager
A client support manager is expected to administer the delivery of services to clients as well as provide support to business development, client management, and service delivery teams. Serving as a link between business management and clients, a client support manager plays an integral role in business communications. Client Support Manager Responsibilities Holders of this […]
Nortel Networks Corporation (Nortel) is a multinational telecommunications equipment manufacturer. Nortel produces telecommunications and computer network software and equipment. Additionally, Nortel offers network computing certifications. There are three subcategories of certifications; technology, support, and design. Certifications cover base level proficiencies in identifying communication solutions, implementation considerations, and engineering or supporting various technological aspects of a […]
- 2 line phone system, multi-line phone system
Also called a multi-line phone system, it is a separate phone line that can be used for business functions such as faxing, remote voicemail, an Internet connection, or to provide a second extension for your business. A 2 line phone system is actually two separate lines that provide two different phone numbers. A 2 line […]