Acronym for Internet Telephony Service Provider.
ITSPs are often referred to as VoIP service providers.
Short for International Telecommunication Union, an intergovernmental organization through which public and private organizations develop telecommunications. The ITU was founded in 1865 and became a United Nations agency in 1947. It is responsible for adopting international treaties, regulations and standards governing telecommunications. The standardization functions were formerly performed by a group within the ITU called […]
- IT Capability Maturity Framework
Abbreviated as IT-CMF, the IT Capability Maturity Framework was launched by The Innovation Value Institute (IVI) to provide a concise management roadmap to optimize business value derived from IT investments. This framework has been proven to deliver greater business value from IT while reducing the complexity of IT choices for CIOs. The IT-CMF consists of […]
- Interactive Voice Response (IVR)
Short for interactive voice response, a telephony technology in which someone uses a touch-tone telephone to interact with a database to acquire information from or enter data into the database. IVR technology does not require human interaction over the telephone as the user’s interaction with the database is predetermined by what the IVR system will […]
Short for The Innovation Value Institute, IVI is a consortium of leading industry, consulting, not-for-profit and academic organizations that has been developing and testing new ways to more firmly align IT investments with business results. Originally formed through a strong link between NUI Maynooth and Intel, the consortium’s more than 30 members are among the […]
Short for interexchange carrier, a telephone company that provides connections between local exchanges in different geographic areas. Outlined in the Telecommunications Act of 1996, IXCs provide interLATA service. Well-known IXCs include AT&T, Sprint and MCI.