listocrat
n- 1) a worker in a bureaucracy, one whose actions and responses are limited to an approved list. – adj listocratic: he is too listocratic to respond intelligently to new problems. – adv listocratically: she runs the companys customer service center listocratically.
in the early 21st century, large corporations in america outsourced their employee services to any company across the planet – as long as they provided the lowest possible cost for performing these services. to minimize liability, it was common practice for a corporation to approve a list of simple questions and replies that were allowed to be provided by the outsourced service center. this practice resulted in widespread discontent and dissatisfaction among corporate employees since the employee services could accommodate only a small percentage of problems. workers at these telephone service centers became know as listocrats.
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