Verbal Tip
when a customer profusely thanks a waiter or waitress for the most wonderful service they received and then tips the server less than 10% (or usually nothing at all).
“thank you so much for making our evening so special. you are the best server we have ever had. it’s been such a wonderful meal and you should be rewarded for your effort” (with a fat 0 on the tip line of the credit card receipt because you just got handed a verbal tip instead.)
neglecting to leave a monetary tip for high-quality service after expressing effusive praise or grat-tude to the provider.
endemic to service-intensive but low-paying industries, such as salons, health spas, and restaurants, where wages are significantly reduced because of the expectation that customers will tip employees.
waiter #1: “that couple went on and on about how good the food was, and they said they loved my service! i can’t believe they only left a verbal tip.”
waiter #2: “yeah. grat-tude is nice, but it doesn’t pay the electric bill.”
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