calibrate
On an iPod or iPhone calibrate is the term used to describe the act of running the battery all the way down (full discharge) and then charging it all the way up to full again.
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- caliper
A term commonly associated with printing which is used to measure paper thickness in thousandths of an inch.
- call
(v.) To invoke a routine in a programming language. Calling a routine consists of specifying the routine name and, optionally, parameters. For example, the following is a function call in the C programming language: printf(“Hello”) The name of the function is printf and the parameter is “Hello.” This function call causes the computer to display […]
- call agent
See media gateway controller.
- call center outsourcing
A phrase used to describe the practice of seeking resources — or subcontracting — outside of an organizational structure for all or part of a call center function. An organization might outsource its call center because it is cheaper to contract a third-party than it would be to build its own in-house call center facility […]
- call center suite
A suite of software products that include multiple integrated components commonly used in a call center. The suite provides organizations with virtually everything needed to perform all call center operations within a single platform. Typically, a call center suite would include tools for telephone switch functionality, intelligent routing, automatic call distribution, interactive voice response (IVR), […]