Implementation Manager
An implementation manager is an IT project manager who focuses on implementing information systems into a business environment. The implementation manager oversees the task, ensuring the project adheres to budget and time frame guidelines. Steps in the implementation process include setting goals, planning, and monitoring progress to completion.
Recruit, Manage and Plan
Along the way, implementation managers may recruit and manage a team of IT workers, create a network planning diagram and timeline, develop and monitor a budget, and serve as a liaison between team members and external stakeholders such as senior management.
Requirements and Salary
Implementation managers draw on a combination of business and information technology expertise. In addition to the required bachelor’s degree, implementation managers can hone their skills in a formal project management training course or MBA program. According to a 2006 survey by the Project Management Institute, implementation managers earn a median annual salary of $96,000, including bonuses.
Read Also:
- DOA Report
In CRM (customer relationship management), the DOA (Dead on Arrival) CRM report tells users which products are the most error-prone or receive the most complaints from customers.The goal of this report is to help a business to better understand where customers are having problems and why. The CRM DOA Report is derived from customer service […]
- CRM Dashboard
Dashboard is a term that is widely used to describe an application interface that provides users with quick access to information or common tasks. In CRM (customer relationship management) the dashboard is used to monitor business performance and CRM data and reports are often shown in the dashboard to provide a quick and easy overview […]
- CSS customer self-service
Customer self-service (abbreviated as CSS) refers to methods and processes put in place by a business so that a customer can interact with the business at their convenience. Customer self-service is used in customer relationship management (CRM) systems and may also be a part of employee relationship management (ERM). Usually, customer self-service applies to account […]
- desktop virtualization
Desktop virtualization, often called client virtualization, is a virtualization technology used to separate a computer desktop environment from the physical computer. Desktop virtualization is considered a type of client-server computing model because the “virtualized” desktop is stored on a centralized, or remote, server and not the physical machine being virtualized. Desktop virtualization “virtualizes desktop computers” […]
- inbound CRM (Customer Relationship Management)
Inbound CRM (customer relationship management) is the term used to describe customer experience when the customer initiates the contact with the business. The contact can be initiated through any means of communication, including an inbound call center or via the business’ online website. Often, inbound CRM is a part of the sales or customer support […]